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Informal Debt Agreement

An Informal Debt Agreement is when we negotiate a permanent freeze on your interest – allowing you to pay your debts back over a 5 year period, all with one easy payment! Unlike a Part IX Debt Agreement, this WILL NOT default your credit file.

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Informal Debt Agreement

An Informal Debt Agreement is when we negotiate a permanent freeze on your interest – allowing you to pay your debts back over a 5 year period, all with one easy payment! Unlike a Part IX Debt Agreement, this WILL NOT default your credit file.

Take control of your debt today

The journey to financial freedom is just 60-seconds away. Simply fill in the form below to get started. Once completed we will be in touch with a plan to start reducing your debts. 

Contact Us

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Debt wiped
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Interest saved
Saved from bankruptcy
80m+

Debt wiped

6k+

Australians helped

30m+

Interest saved

6k+

Saved from bankruptcy

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What is an Informal Debt Agreement?

In simple terms, an Informal Agreement is a payment plan put in place with your creditors without impacting your credit file. In general, the interest is frozen and the debt is paid off between 3 – 5 years.

An Informal Debt Arrangement is not a formal agreement recognised by legislation. It is an agreement between you and your creditor.

It allows you to resolve your debt issues without suffering the harsh consequences of Part 9 Debt Agreement or Bankruptcy and does not impact your credit file. Once you enter into an Informal Debt Agreement, your creditors cease recovery actions and those harassing collection calls cease.

The great thing about an informal debt arrangement is that you will not be listed on the National Personal Insolvency Register for life and there are no restrictions on your income, travel, homeowner status, employment licenses and being a director of a company.

How do we help?

Informal Agreements are not listed on your credit file.

No impact to your credit score

Informal Agreements are not listed on your credit file.
In an Informal Agreement your interest and fees are generally stopped, so every dollar you pay is reducing your debt.

Stop interest and fees

In an Informal Agreement your interest and fees are generally stopped, so every dollar you pay is reducing your debt.
ChapterTwo will be your authorised representative and will deal with your creditors directly taking the stress out of answering your phone.

Stop the calls

ChapterTwo will be your authorised representative and will deal with your creditors directly taking the stress out of answering your phone.
Informal agreements do not effect your employment. You do not have to disclose that you are in an informal agreement as it is set up directly with your creditors.

No effect on your employment

Informal agreements do not effect your employment. You do not have to disclose that you are in an informal agreement as it is set up directly with your creditors.
Rental agencies ask during an application whether you are subject to any form of insolvency. Informal Agreements do not effect your ability to rent.

Get a rental property

Rental agencies ask during an application whether you are subject to any form of insolvency. Informal Agreements do not effect your ability to rent.
As you will be regularly paying the debt down over 3 – 5 years, you will be in a position to apply for a home loan given the consistent payments which will increase your credit score.

Regular repayment history

As you will be regularly paying the debt down over 3 – 5 years, you will be in a position to apply for a home loan given the consistent payments which will increase your credit score.
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What is an Informal Debt Agreement?

In simple terms, an Informal Agreement is a payment plan put in place with your creditors without impacting your credit file. In general, the interest is frozen and the debt is paid off between 3 – 5 years.

An Informal Debt Arrangement is not a formal agreement recognised by legislation. It is an agreement between you and your creditor.

It allows you to resolve your debt issues without suffering the harsh consequences of Part 9 Debt Agreement or Bankruptcy and does not impact your credit file. Once you enter into an Informal Debt Agreement, your creditors cease recovery actions and those harassing collection calls cease.

The great thing about an informal debt arrangement is that you will not be listed on the National Personal Insolvency Register for life and there are no restrictions on your income, travel, homeowner status, employment licenses and being a director of a company.

How do we help?

Informal Agreements are not listed on your credit file.

No impact to your credit score

Informal Agreements are not listed on your credit file.
In an Informal Agreement your interest and fees are generally stopped, so every dollar you pay is reducing your debt.

Stop interest and fees

In an Informal Agreement your interest and fees are generally stopped, so every dollar you pay is reducing your debt.
ChapterTwo will be your authorised representative and will deal with your creditors directly taking the stress out of answering your phone.

Stop the calls

ChapterTwo will be your authorised representative and will deal with your creditors directly taking the stress out of answering your phone.
Informal agreements do not effect your employment. You do not have to disclose that you are in an informal agreement as it is set up directly with your creditors.

No effect on your employment

Informal agreements do not effect your employment. You do not have to disclose that you are in an informal agreement as it is set up directly with your creditors.
Rental agencies ask during an application whether you are subject to any form of insolvency. Informal Agreements do not effect your ability to rent.

Get a rental property

Rental agencies ask during an application whether you are subject to any form of insolvency. Informal Agreements do not effect your ability to rent.
As you will be regularly paying the debt down over 3 – 5 years, you will be in a position to apply for a home loan given the consistent payments which will increase your credit score.

Regular repayment history

As you will be regularly paying the debt down over 3 – 5 years, you will be in a position to apply for a home loan given the consistent payments which will increase your credit score.

The Process

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How does an Informal Debt Agreement work?

Everything you need to know in just 5 easy steps!

Get in touch with ChapterTwo

Get in touch with ChapterTwo

Call ChapterTwo on 1300 344 433 or submit a contact form and we will call you at a time that best suits you. We will evaluate your situation so that we can make sure an Informal Agreement is right for you.

Engage with us

Engage with us

After reviewing our proposal you engage ChapterTwo to be your authorised representative and to act on your behalf.

We assess your situation

We assess your situation

We assess your financial situation and determine what is affordable to you.

We place your accounts on hold

We place your accounts on hold

We negotiate directly with your creditors. We start by placing your accounts on hold for 6 months. After the initial 6 months we put forward the Informal Agreement proposal to your creditors.

We negotiate your agreement

We negotiate your agreement

We negotiate the agreement with your creditors and ensure it is affordable for you.

c2 favicon

How does an Informal Debt Agreement work?

Everything you need to know in just 5 easy steps!

Get in touch with ChapterTwo

Get in touch with ChapterTwo

Call ChapterTwo on 1300 344 433 or submit a contact form and we will call you at a time that best suits you. We will evaluate your situation so that we can make sure an Informal Agreement is right for you.

Engage with us

Engage with us

After reviewing our proposal you engage ChapterTwo to be your authorised representative and to act on your behalf.

We assess your situation

We assess your situation

We assess your financial situation and determine what is affordable to you.

We place your accounts on hold

We place your accounts on hold

We negotiate directly with your creditors. We start by placing your accounts on hold for 6 months. After the initial 6 months we put forward the Informal Agreement proposal to your creditors.

We negotiate your agreement

We negotiate your agreement

We negotiate the agreement with your creditors and ensure it is affordable for you.

Recent Case Studies

The Pregnant Pause

Debt $90,000 in Credit Card & Personal Loans
Solution – Informal Debt Agreement

Overview
Our client started experiencing financial hardship when his wife fell pregnant with their first child and faced complications during the whole pregnancy and after the birth of their child. This warranted ongoing medical attention and she wasn’t able to work.

Our client wanting to do whatever it takes applied for credit cards and personal loans to get by and fell into the trap of using his credit facilities to cover medical costs and the shortfall in income due to his wife not working.

Soon his financial situation spiralled out of control and our client was unable not meet his debt repayment obligations. This significantly impacted our clients mental state, as being the sole provider for the family this placed significant amount of stress on him. Feeling trapped and stressed with the constant bombardment of phone calls from debt collections departments, our client contacted ChapterTwo for help.

How we helped:
We negotiated with the six creditors on his behalf and reached a Long Term Arrangement that our client could afford
The interest was waived on most of his debts and significantly reduced on the rest
Our client now pays the principle off over the next 5 years

Recent Case Studies

pregnant case study mob-1

The Pregnant Pause

Debt $90,000 in Credit Card & Personal Loans
Solution – Informal Debt Agreement

Overview
Our client started experiencing financial hardship when his wife fell pregnant with their first child and faced complications during the whole pregnancy and after the birth of their child. This warranted ongoing medical attention and she wasn’t able to work.

Our client wanting to do whatever it takes applied for credit cards and personal loans to get by and fell into the trap of using his credit facilities to cover medical costs and the shortfall in income due to his wife not working.

Soon his financial situation spiralled out of control and our client was unable not meet his debt repayment obligations. This significantly impacted our clients mental state, as being the sole provider for the family this placed significant amount of stress on him. Feeling trapped and stressed with the constant bombardment of phone calls from debt collections departments, our client contacted ChapterTwo for help.

How we helped:
We negotiated with the six creditors on his behalf and reached a Long Term Arrangement that our client could afford
The interest was waived on most of his debts and significantly reduced on the rest
Our client now pays the principle off over the next 7 years

eBook:

Why You Should Never Accept a
Part IX Debt Agreement

eBook:

Why You Should Never Accept a Part IX Debt Agreement

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Take control of your debt today

The journey to financial freedom is just 60-seconds away. Simply fill in the form below to get started.
Once completed we will be in touch with a plan to start reducing your debts. 

Contact Us

Please select
Hidden
Hidden
This field is for validation purposes and should be left unchanged.

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Take control of your debt today

The journey to financial freedom is just 60-seconds away. Simply fill in the form below to get started. Once completed we will be in touch with a plan to start reducing your debts. 

Contact Us

Please select
Hidden
Hidden
This field is for validation purposes and should be left unchanged.

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Read our 5 star reviews

Visit ChapterTwo on Google to leave your own..

ChapterTwo
4.5
Based on 30 reviews
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Barb S NtPlayn
Barb S NtPlayn
00:44 22 Mar 24
Great service. Thomas was really helpful and explained everything. I felt supported and got all the help I needed at... the time. Highly recommendread more
Sophie Jennings
Sophie Jennings
06:19 23 Jan 24
I'm so glad I chose Chapter Two to help me with my ongoing debt issues.Thomas was so lovely to deal with and kept me... informed all the way. He negotiated with both the banks resulting in one writing off my debt and the other offering 0% interest for 2 years.His advice and expertise achieved results I never could have on my own.My mental health has improved and I'm looking forward to a brighter future.Thanks Thomas 👍🏼 😊read more
Darren Woodward
Darren Woodward
03:18 30 Nov 23
Chapter 2 are a very professional and experts in this field of financing and helping people get in better positions . ... They have changed my life and you should chat with them as they are a awesome teamread more
Fantasia Herbert
Fantasia Herbert
01:30 29 Nov 23
Phone manner is not the best . Could be better . You lost 1 customer today .
Christo O & Renee S
Christo O & Renee S
11:44 08 Aug 23
Over the last year Chris and Baljeet have been extremely helpful and very compassionate in understanding our situation... and needs. 
From the initial conversation we had confidence in Chapter Two to achieve a life changing result with a debt negotiation home refinance clearing all our debt. 
I could not recommend them more!Chris Mushan was very professional from start to finish, he was very knowledgeable in the processes of finances, banks and lending institutions and guided us through the whole process from start to finish.Chris and the team at Chapter Two have truely changed our world. Could not thank you enough for giving us our Chapter Two!read more
THE drone Man
THE drone Man
05:41 02 Jun 23
This guys are money scammers, they told us that we would have interest free after 6 months and reduced payment, so it... all started well they got 6 months of payments that we did not need to do but we had to pay them 118 doolars a week. Hobestly you can just contact your financial bank or loan and tell them you need hardship they will give you save u the 1q8 a week. After that they told us they can combine the loan and add a 17% interest, then things like zip they cant do. They will not tell this before because they want your money. I'm reporting this company financial complains autority and also APRA. Do not use them.read more
Samuel Fallon
Samuel Fallon
02:43 24 Nov 22
I was called on time but wasn't offered any solutions, just told that they can only help with certain debts and that my... debts wasn't enough even though my debts are well above 10 grand. I felt more judged.read more
Carro
Carro
22:43 01 Mar 21
Completely useless
Chris Saracini
Chris Saracini
09:47 21 Sep 20
Chapter Two is totally legit. They could easily earn a lot more money acting as yet another predatory financial... service, but instead they actually help people - and they know their stuff.When I found these guys, I had a massive debt with a company whose 'hardship team' had no interest whatsoever in negotiating with me, but Chris Mushan and Peter Comino were able to get them off my back for two whole years before a palatable settlement arrangement was offered, and now I am debt free.Chapter Two's fees were also VERY reasonable in my experience. I highly recommend this company.read more
Victoria Campbell
Victoria Campbell
06:28 19 May 20
Hi my name is Victoria-I am writing this review with much gratitude and appreciation for the incredible work Chris... Mushan of Chapter Two has done in completely wiping my brother in law’s debt as he has been diagnosed with a brain tumour and is unable to work after his operation. Thankyou for your patience and caring attitude Chris as I know this wasn’t a simple job. Words cannot express how thankful us Campbell’s are Chris Mushan?the pressure it has taken off Colin and his family is enormous! Thanking you Chris Mushan and Chapter two. The girls on reception were always so caring and friendly too!!!?read more
Liz Ferguson
Liz Ferguson
02:42 16 May 20
If you are like me, I am always wary that great reviews are written by the company and not real customers. Let me... assure you I am real and so is my story.I am a 65-year-old female, I had built a business up over 22 years & out of the blue due to unexpected health issues couldn’t work to my capacity anymore. I had amassed over $122,000 of personal & business credit card debt to try & keep afloat. I always did the right thing & paid my credit card debts for many years approx. $4000 per month just for credit card payments no other bills. I had already asked for a loan against the equity in my home which would have solved the problem but due to my age the bank said no as other lenders. My business & income were declining, I was drowning in debt. All I could see on the horizon was me losing my business, home & having to go bankrupt.I was in such a dark place, depressed, alone .After weeks of searching the internet about Debt Solutions Companies I exhausted the list, I was now not only feeling desperate but angry that the industry spouts how they can help you but empty words without meaning or any care. I only felt that I was their meal ticket. It was all about money and what was in it for them, don’t get me wrong I understand a person must be paid for their services, only too happy to pay a reasonable fee for their expertise but felt the companies I had spoken to didn’t really care what happened to me in the end.On the day I was about to give up I saw an article on a company called ChapterTwo, it caught my interest, I could relate to what was written, it sounded sincere and that they did things differently. I thought just one more call, they probably won’t answer or ring back as a lot of other companies hadn’t. What a surprise, a lovely girl answered the phone with such a caring voice and ensured me Chris would call me back after his meeting.Well Chris rang me back as promised, all he said was, Liz tell me your story, and he listened, at the end of my story he told me he could help me, and would send me confirmation in writing (got the email within ½ hr as promised) and details of his fees and what process he would follow after getting more information from me. He arranged for all payments to be frozen whilst they negotiated on my behalf. I felt immediate relief that I was in someone’s hands that was going to help me to the best of their ability and that was all I was asking for.I live in Brisbane and ChapterTwo are in Sydney and I thought how am I going to manage this, well it was so easy. By phone calls and emails. I answered all their questions sent the form off and was told the team would review and come back with a few more questions. I would be updated every step of the way. Just like the first phone call they were totally of their word. For the first time I felt like I had a chance, I had decided to use my Super to pay my creditors. So, I had expected to pay out a minimum of $50,000 to save my home and business and be credit card free. What happened next floored me, Chris decided he wasn’t going to offer my super but asked for the debt to be waived totally due to my circumstances. I started this process on 31st January 2020 and on the 16th April 2020 the process was finalized and the total debt was waived.ChapterTwo (Chris) literally saved me, my home and I can never repay him for what he has done, I know it is a business and that is what he does but it is the way a business conducts themselves that is important especially in an industry that people are so desperate, vulnerable and are on the edge.Not everyone is going to be as lucky as I was, I understand that, but I can honestly say that if you need help this is the company to help you navigate thru a difficult journey. As far as I am concerned, they are the best. They know how to and who to negotiate with to get incredible results.I am indebted to Chris for life not for just helping me financially thru this but caring enough to take it a step further due to my circumstances and giving me a chance to move forward.read more
Daryoush Zand
Daryoush Zand
01:45 05 May 20
Sincere Thank you to Chris and Peter for all your efforts in reducing & consolidating our debts, it significantly... helped us and indeed saved our business. Best regards, Daryoush & Kateread more
Jo-Anne S
Jo-Anne S
02:58 08 Feb 19
THANK YOU!! ChapterTwo..especially to Chris & Peter who did a excellent job with consolidating all my debts and... refinancing my home loan. They went above & beyond to help me refinance & with the situation I was in, they had their work cut out for them! But they never gave up. They also kept me informed the whole way through the loan process on any updates, great communication. So I am one very happy debt free customer & I would definitely recommend ChapterTwo to anyone who’s looking for financial relief..5 ⭐️⭐️⭐️⭐️⭐️read more
Jenny Van Cleef
Jenny Van Cleef
22:17 09 Jun 18
In two words..."Life Changing" and "THANK YOU".We cannot thank Peter and John from Chapter Two enough, from start to... finish they were professional with superior customer service. Our circumstances had us struggling and in a mess, Peter provided amazing support to us from start to finish and managed the overall arrangements, giving great advice and guidance.Finding someone you can trust and rely on in the finance area can be a challenge, bit like finding a good Doctor, Dentist and Hairdresser they are people you trust and will stick with for life. Chapter Two you certainly fit in this category, you have us for life now, for any future financial steps we will certainly be using and recommending your services without hesitation.We sincerely want to thank you for giving us the opportunity to restart our story at "Chapter Two".read more
Ripine Kolio
Ripine Kolio
22:52 17 Jul 17
John Ingate of Chapter Two's service was professional, outstanding, reliable and most importantly very friendly. The... communication via email was consistent and it seemed as if we knew each other for years. The best part was, I did not have to run around as I did previously with other finance, he did most of the work and all I did, was to sign and emailed it. I am extremely happy that I find John Ingate from Chapter Two, who finally helps me with my financial crisis. I definitely recommend John Ingate's service and Chapter Two to anybody who are struggling with their mortgages. Thanks so much.read more
Dean
Dean
03:23 03 Jul 17
My wife and i would like to take this opportunity to say a very big thank you to Chapter Two, and more specifically,... John Ingate. Recently, John was able to assist us in consolidating all our debts and refinancing our home loan. John was on all levels, professional , understanding and caring of our situation. His obvious commitment to his services in it's self speaks volumes. I truly believe we were treated like family. Thank you John for being able to achieve for us what no one else could!.read more
John Burden
John Burden
04:35 21 Jul 16
Chapter Two & more specifically, Chris Mushan could not have done more for me in the last two years. He's assisted me... like I was family.I had a significant debt hanging over my head from two banks. I was literally sinking & worried how I was going to support my young family.Chapter Two took my personal issues off my hands, negotiated on my behalf & essentially created a stress free life for the last 18 months.I was able to knuckle down & save to a plan rather than plan to save.I was able to pay off the significant debt within 18 months which otherwise would have taken me close to a decade.There is no possible way I would now be debt free without the help & personal care from Chris and his team at Chapter Two.These guys literally saved me. Do yourself a favour & contact Chapter Two if you require financial relief.John.read more
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